Shipping and Returns

Shipping

All items will be shipped using USPS. Shipping times are determined based on what type of shipping the customer picks at checkout. Generally shipping will be 2-8 business days depending on the type of shipping you choose.

Processing

Because each product is handcrafted upon order please allow 3-5 days processing time before shipment.

Returns

The Unadorned Equine Apothecary will gladly replace items that are broken or damaged due to shipping. Contact us immediately upon receipt of damaged goods so that we can get new items to you as soon as possible.

Regular returns must be made within 30 days of purchase. Refunds will be given only to items that are unopened and unused. To initiate a return contact us to get a return authorization number. Customers pay return shipping.